I had a bad experience. Very unbelievably bad. The delivery guy just left the ruined box outside our building, all the time all deliveries come straight to our doors (4th floor). The delivery guy wasn’t prepared with any trolly to transport the box to my door step and he even argued with me. I am old, I had to drag the box up the stairs because our buildings elevator is under maintenance. Can you imagine 4 floors I need to take. Worst is thing is his attitude as if I’m the one who forgot to bring a trolly to the job. I paid a lot to get this box shipped, that’s £1400 just to give me a back ache, I’d be needing to check with a&e why my back now suddenly hurts so much. This is a simple task your driver should’ve solved himself, he seemed like he just wanted to finish the day and go home. No care on the package(literally torn at the top), no care with your customers that paid a lot thinking everything will be nice and easy.
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