If I could give Zero stars i would! DHL is beyond pathetic and useless! These imbeciles couldn't deliver a box across the road if their lives depended on it! Absolutely useless!A customer of mine ordered a parcel over 2 weeks ago and chose DHL as the delivery agent. We packaged and labelled everything correctly and the parcel was taken to a local newsagent pick up point for DHL. The parcel was scanned in and accepted by the shop and we thought that was the end of that. 2 weeks later i drive by the same newsagents and my parcel is still in their shop. They tell me that the DHL driver has refused to collect your parcel and did not want to specify why he refused to collect it.The delivery was paid for and it's the correct weight and dimensions. it's just 3 boxed containing office storage boxes and the total weight is 15kg maximum.Why refusal of service???No explanation???My customer has waited over 2 weeks for this item and we had no idea these morons had returned it to the shop without explanation.Unfortunately they also don't seem to even have a customer service line with a person to speak to. The number we called only gives us 3 useless options and none to speak to a person about this matter. Their email is non existent and their website seems to just be a series of malfunctions and a complete mess!DO NOT USE DHL!!! PATHETIC IDIOTS!!!
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