Parcel arrived in a terrible state. The gift package parcel had been opened. The inner wrapping was badly torn and wrinkled. The delivery lady rang the doorbell, left the parcel which we were expecting to sign for on the step and hastily left when I went to the door after mentioning the name of the person the parcel was intended for. When I picked it up I saw immediately the poor state it was delivered in. We were looking forward to its arrival to give as a special gift to our grandson. We were extremely disappointed. We expected better of DHL.
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