ap33world.com

Avoid at all cost and dont risk sending your car here!

In short:Not a real Toyota dealership, its a franchise so if you contact Toyota for complaints, they wont do anything about it.Lied about my full service, barely did any of the service on the list.Sent out my car without topping up any of the fluids including the brake fluids. And sending out a dangerous car out on the public road.Also has fake positive reviews on Google maps.Long story:Very dangerous dealership. Not only did they not carry out my car's full service such as oil filter, top up of fluids, etc, they took my money without consideration on how much I paid for the full servicing.Barely after a few days taking the car away from them, it started to develop problems. Lots of loud noises coming from the tires. There were no serious advisories according to the mechanics video I was given, but did say on the video the brake pads were half worn but in reality, they were completely worn out. Imagine getting a handbrake warning light in the middle of the motorway. Thats the worry no one should go through.I then took my car to a local garage to get the problem solved. Only to find the carnage that was involved….They didnt any of the basics top up fluids. We also investigated the brakes, only to find the true culprit was, the brake fluids and one of the brake pads were completely worn.I emailed their customer services who said it was the age of my car that was developing that noise and said they stand by their fake work that they didnt do.The audacity to hear someone coming back to you saying, it was the age of the car. But we know, no one at Jemca Enfield even barely touched the car.So not only are they cunning thieves, they also dont want to take ownership.Do yourselves a favour, avoid this fake Toyota dealership. And stay away from my car!

Date of experience: Sep 21, 2024