I brought my Toyota Yaris to Jemca Toyota Bromley on November 28, 2024, for a heating issue. I was told my case had been submitted for a warranty review, but for two months, I was repeatedly misled—no claim had actually been submitted.My car was finally taken in on February 10, 2025, yet after 14+ days, the issue remains unresolved. I have been forced to chase updates, cancel lessons as a driving instructor, and lose income due to their inefficiency.Despite calling my case a “priority”, they have admitted they lack the proper tools, rely on slow technical response times, and still cannot provide a clear repair timeline.
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