Ordered a parcel weeks ago to be delivered for the 29th December still saying in transit on the 6th of January 2026 I rang gls today to see what was going on as no email or updated with what is going on with my parcel just says in transit. Was on hold for 40 minutes to end up talking to someone in customer service who couldn’t care less and said should come next week and that’s it. Very rude and not helpful. Do not use this delivery company unless you want your items to be extremely late.
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