The worst delivery company I’ve ever dealt with.Whether it’s for delivery or collection, they consistently fail to show up. Instead, the driver enters false information into the system—claims like "customer not home" or "customer is on holiday"—even when that’s clearly untrue.Customer service is useless: they send copy-pasted responses that say nothing meaningful. Once, they claimed no one was present for a scheduled collection. I pointed out that it was my workplace address, which is open 24/7 and monitored by CCTV. No one had come. Only after confronting them with that fact did they finally collect the parcel.This kind of thing has happened countless times.
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