Package has been in the sorting warehouse in Ireland since the 19th of December (ordered from Europe on the 10th of December). Called customer service and was told it’s in a trailer without any further updates i.e. you’ll get it when you get it. Rude customer service on the first call. Nicer on the second call who told me that because they have taken on so much with Fastway they don’t have the workforce to process. Couldn’t guarantee anything before Christmas nor would they allow any collections. Very disappointing service. Won’t use them again.
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