If I could give zero stars I would. Twice now I've had the worst experience I've ever had with a courier company. Despite the fact that I work from home and am home all day every day Mon to Fri I received an email to say that I hadn't been home when they tried to deliver. After having to search for an email on their website I got delivery rearranged to the next day. Again I was home all day. And again I was sent an email to say they had missed me. When I emailed customer services again they told me that since delivery had been attempted twice it wouldn't be attempted again and I'd have to go to the Dublin to pick the parcel up! Only after insisting no one had attempted to deliver and providing my address again did they finally deliver on the third day (dropped the parcel on the doorstep and ran so it wouldn't have mattered if I was home the first day or not).Now again this week I had the exact same experience. The only difference being no one suggested I go to Dublin to pick the parcel up this time. GLS offer an absolutely horrendous courier service in Louth. I'll be avoiding needing to use their services at all cost going forward.
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