I don't think there's a single employee at GLS that can read and understand the same English language that I'm writing here. I will type their standard reply here...I think they have a "bot" that just issues the same generic response to every complaint...it would actually be funny if it weren't so pathetic! PS: my issue at GLS is ongoing and I don't know who to contact to have it resolved!"Thank you for taking the time to leave a review. Sincere apologies that you had a negative experience with ourselves and we will be sure to take your feedback on board to improve going forward. Kind regards GLS Ireland"So if you've read my complaint here ... was I right about the "bot" response from GLS?GLS Ireland Case # 00140241: ATTENTION: Attempt at avoiding a repeat of poor serviceref:_00D09KEIH._50009ee0b8:refThanks for the reply "bot" but there's no point in dealing with your service@gls-ireland as they appear to be the illiterate staff that cannot read emails properly nor address questions nor follow up as promised....take that on board for your next waste of time board meeting...
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