Shocking. Parcel shipped 3 weeks ago and still says "in-transit" on the website. I've finally resolved to the fact that one of their drivers stole my package. I've used that bloody web from about 6 times, no reply. Tried ringing, on hold for 2 hours and then abruptly hung up on.Edit: I don’t have a bloody case number! Nobody got back onto me, I can’t reply to your reply so I don’t even know if you’ll see this anyway, and you didn’t leave any external contact info! An office number might be nice.
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