In the chaotic times that's pre Xmas deliveries in mid Dec, Ian of CS helped to set everything right with great follow up and prompt updates following a supposedly failed delivery the day before. Very helpful but 4stars as due to delivery guys mix up, we had to go collect the parcel from another town where it was left in "a safe place" - not mine by any means, by a lost driver! CS excellent but can't say the same for the delivery folks. By the way, do clear your full voice mailbox as I could not leave a message for a call back.
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