I would strongly recommend not using GLS or any company which uses GLS. In my case, Royal Mail passed my parcel to GLS. I had never heard of them and was concerned by their awful reviews. My very poor experience was similar to that described by others. GLS held my parcel for 10 days in their Dublin Depot. I rang them 4 times during this period to be told twice that my parcel would be delivered the next day, which it wasn't. The GLS tracking system kept stating that my parcel was expected to be delivered that day, but it wasn't. After 10 days, my parcel eventually arrived. As per other reviews, my parcel had been opened. Thankfully, the item was undamaged.
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