I wanted to exchange a laptop that I got but HP wants to charge me $99 to return it, wait 5-10 days (after they get it.. probs be more like 15 since it was late after I paid for express shipping that they won't refund) pay $200+ for the one I want because it's more expensive (that part is understandable) then send me the new one but ONLY if they have it in stock they won't even hold one for me until after they inspect the one I bought that's not even opened or even in my hands! I would just have to wait a month down $300 to maybe get the laptop OR get a refund and whoever I talked to in freaking Alladin town couldn't answer me how long that would end up taking. Trash. Garbage. BS. I should of gone to Amazon or hell Walmart even I'm not paying them another cent I'm just going to keep the one I have so I can use it to warn everyone else online not to buy from them directly. WORST MISTAKE IVE EVER MADE!!!!
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