Delivery was recorded as no one at delivery address as someone was present all day. Queried by telephone and when checked it was confirmed this was incorrect and was then noted as access problems. This must also have been incorrect as we and our neighbours have various deliveries and even the weekly dust cart has no problems with access. Very annoying as we had completely changed our plans for the day of delivery to ensure no problems with delivery. This resulted in a 15 mile round trip to your "local" collection point.
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