Ordered from MandM on the 10th of January, order dispatched on the 11th. I received an email from GLS saying they have my parcel and will deliver it on the 15th. I didn't receive my parcel and checked tracking on the 16th and it said undelivered. I rang GLS and the lady said the driver was too busy to deliver it and all she could do was send him a message. I checked tracking on the 18th it said my parcel was back in the centres. I emailed GLS asking where my parcel is and got an automatic reply saying someone will reply as soon as they can. I haven't heard back and my parcel is still in the parcel centre. I am so disappointed and will avoid buying from companies that use GLS to deliver.
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