Chased the company 4 weeks for my parcel, 6 email enquiries not responded to, and numerous dropped calls to customer enquiries after several hours on the phone. The parcel is noted as delivered even though it wasn't. Eventally got through today to be told that the parcel was returned to sender. Customer service said they had no contact details for us - despite the fact that I have proof they do and got repeated "out for delivery' at my address notifications from them. Appalling service. Appalling follow up.
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