We are a wedding planning agency, and we trusted this company, the laldie , after she contacted us to promote her work. Her Instagram looked beautiful, so we decided to give her a chance and switch from our usual custom-napkin supplier. This was probably the biggest mistake ever!! The design was entirely created by the bride! She had absolutely nothing to do except print. The order was also fully paid two months in advance. Despite this, she failed to deliver.This laldie is a fraud and a scam artist who will never send your items. After multiple follow-ups, she sent a tracking number only four days before the wedding , leaving us with no time to produce new napkins. When the package finally arrived, she had shipped only 1/4 of the order , just the matchbooks and none of the napkins.We were left scrambling for napkins for a major wedding in Paris. Even worse, she initially claimed she had shipped everything, but after checking with the courier, it became clear that she never sent the napkins at all . She now refuses to refund the €2,000 we paid.I strongly warn anyone considering working with her: do not trust this company.If you have also been a victim of this fraud, please contact me. I am filing a formal complaint against her business with the UK registration authorities.
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