This company is the worst company I have had the displeasure of dealing with. I placed an order via Etsy for my first purchase, which I did not have any issues with. Due to this, I didn’t second guess ordering directly from their website for a second purchase. What a mistake!!! I placed the order in July 2025 after checking with them if the date of my wedding at the end of August would be a manageable time frame for them. They confirmed the date I needed them by was fine and the order would definitely arrive in time. After many of my messages and emails going ignored, I finally had a reply from them a week before my wedding informing me the products were shipped without an invoice declaration, so the order had been returned to their production address. Fast forward to today (2/10/25), and I still have not received my refund for the goods they did not provide, and they seem to go silent when they can’t provide a reasonable explanation as to where my refund is/ when I will be receiving it. An absolutely poorly ran company that I would advise anyone to avoid completely.
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