I am shocked by how horrible my experience has been. We hired The Laldie on July 16 to produce matchboxes and cocktail napkins for our October wedding. When they were responsive, it was the most painful process. We gave clear instructions they continuously ignored, required multiple follow up emails to receive a response, and were not thoughtfully or "custom-made with care" at all. Responses and creative output seemed robotic, and I am shocked how any brand or publication has worked with them or endorsed their experience.
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