Refused to reply to emails, used AI to design the matchboxes and when we finally agreed upon a design they never even made the product, never shipped it. I kept emailing them every day and they would only respond if I left comments on their instagram page warning other people (which they then blocked me immediately and deleted all the comments). Never refunded me even though I never got the product, never once explained or apologised. I see I'm not the only one, definitely scammers.
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