Absolutely horrible experience. It was pulling teeth to get an email back or any sort of response. I ordered in May and they said there would be no problem having my order delivered before my wedding at the end of July. A week before the wedding they said they wouldn't be able to ship the order until a day before the wedding. Thankfully I had gotten a backup order of matches and napkins from Etsy. They offered an "immediate refund". It's been a month and I haven't received anything or have even gotten a response.
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