Tracking not available aside from "parcel handed over to GLS" and then "parcel out for delivery". Parcels left in the street outside the building in all kinds of weather despite building being left accessible to facilitate delivery. Delayed deliveries. Parcels supposedly delivered but God only knows where. I am writing this in the wake of their misdelivering yet another one of my orders. I live in a city and I have a straightforward address - house number, estate name, street name, city, eircode. To GLS deciphering that is rocket science, apparently.I don't know why any business would choose them as their delivery partner - they make themselves look bad by association. And to GLS - please do not bother responding with a request that I reach out to your CS support. I did. Never heard back. I will not be wasting any more of my time by trying to call. I have already requested a replacement order (hopefully you can get that one right) and I will leave it to the retailer to deal with you. UPDATE: I did not hear a single word from GLS CS but my parcel was delivered by a very nice but rather frazzled looking driver today, on a Sunday, 30 March, at 9am which would have been 8am if not for the time change last night. He didn't know where my parcel ended up being delivered to on Thursday but said that GLS experienced some sort of a system error as a result of which some deliveries ended up in Galway, for example, instead of this area (south-east). I have to wonder. Misdirected deliveries are a constant theme with GLS. It certainly wasn't the first time that my own parcel went where it shouldn't have. So either they suffer from regular system malfunctions, or this is just a PR stunt whereby they instructed their drivers to say the above in an attempt to cover their own shortcomings.
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