This company are an absolute joke. My Daughter used their collection pick up point in Kilmuckridge..left her parcel there on 27the of July and its now 5th of September and its still in the shop waiting to be collected. At this stage she will probably not get a refund for the item from the company it was to be sent back to. There have been numerous phonecalls to GLS and they have promised to collect but no sign of it happening. An email sent to complain yesterday but I don't have any faith in this coming to any reasonable conclusion. I will be taking legal advice on this matter now.
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