I've been waiting for a package that was shipped 15 days ago. It’s been 10 days since it arrived in the city, and after that, there have been no updates. If I had walked to pick up the product myself, I would already have it in hand, yet this company can’t even do the bare minimum.It’s pointless to send emails or call them—their customer service is basically nonexistent, and when you do manage to get through, they just ask for more time (in my case, they asked for another 2 weeks) — 2 weeks to deliver a product that is supposedly already in the city, which is absurd (clearly a lie).Both the supplier and I believe the product was stolen internally at GLS. The supplier is sending a replacement, but again through GLS. I really hope at least the second package gets delivered...
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