Please let me know - how on earth is one supposed to go to work, make a living, take care of children, or generally go about one's life when a service like this exists that forces you to sit at home and wait for them from 9 am to 6 pm? They fail to provide even the most general window - a simple 'morning' or 'afternoon' would be nice. I have now lost a full day's work and it is nearly evening. After calling and emailing, nobody at this company was able to provide me with an indication of when to expect the driver to arrive. To add to this, it took me ages to reach them, as their phone-line wouldn't work for half of the day. When I finally received a reply to my email (having signed off with my name - Alexandra) - this is what they wrote...'Hi Alex,I don't have a time for this, we are just a 9am-6pm service.Apologies for that.Kind Regards[Name redacted]Customer service agentGLS Ireland'That gives a clear picture of the company, I'd say. Hoping they provide better in the future.
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