I've actually heard it all! I recently ordered some clothes off Shein who usually use anpost but must have switched to GLS (possibly worst shipping company in the world) My parcel said delivered on Saturday but I haven't received anything (and someone was home all day so didn't miss the parcel) so ring GLS up and say haven't received my parcel but it says delivered and shein will not refund the lost order unless I follow up with the company. So apparently when they couldn't find my house number because the parcel wasn't "labelled correctly" (it was) so they left my parcel with Pam, do I not know Pam? No I can't say I know Pam. I live in a housing estate with about 300 houses, so chances of finding Pam are not very good. I'm actually half laughing because I can't believe a service could be this bad. But it can. GLS managed it.
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