We don't get many parcels via GLS, but when we do, there's a good chance that they'll lost it. The first they lost was a few years ago, where the driver called us, claimed they'd pay the cost of the item out of their own pocket, and then didn't.The next one they lost was yesterday, after 3 days of claiming "we're going to deliver your parcel today", they delivered it to the wrong block in the apartment complex. And the parcel was torn on both sides, no item to be found inside, only the invoice. It looked as if the parcel was run over by vehicles, or stomped on.GLS, the company is the responsible party for this poor experience, they don't hire enough vehicles and drives and force poor drivers to rush through an infeasible number of deliveries every day. Then once an error is made, they put the blame on the delivery driver.Stay away from this company!
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