I am absolutely livid at the terrible service I received from AA Warranty. I paid honestly for this service, only to be lied to during my breakdown. An engineer told me that a recovery van would arrive after just one hour, but it was not true. The recovery van arrived a whopping 4 hours later!To add insult to injury, I was advised on several separate occasions that my breakdown costs would be covered under my agreement, but I was completely conned. AA claimed that they would not pay because a service part was changed, but my van was not due a service and had already been serviced! I lost two days of valuable time and was left with a hefty repair bill. This was all during a cost of living crisis, making it even more unbearable.The whole process was a complete disaster. Even after trying to get this resolved by sending an email, it has been 2 weeks and I haven't heard back from AA. I feel like I've been conned out of my hard-earned money that could have been saved otherwise.This was by far the worst experience of my life, and I'm absolutely furious. If AA doesn't resolve this issue soon, I'll be going to the press to expose their terrible service and lack of accountability. I advise everyone to steer clear of AA Warranty – they will only cause you problems and leave you in a worse position than when you started.
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