Shocking Customer Service - 16 Calls - 1 Call backMy car was towed by the AA to their approved garage after convincing me it would be the most painless way forward - telling me I was under the AAs 'Smart'care. I have breakdown and Parts cover. Zero contact except from the AA 'approved' garage telling me the AA was refusing to pay out and that I had to pay up otherwise they would undo the work they had completed. Called through 16 times, just to be passed on citing it being not their fault or their manager would give me a call back. Still no wiser as what is even going on. Shockingly I haven't be called back. With a garage asking me to pay them.Paid for this service for almost 4 years and feel totally betrayed by the AA.
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