we purchased our 4 year old car 6 months ago and was advised aa warranty would be beneficial for us with 3 young children. 2 weeks ago our car broke down and we were advised the garage we had to get it to. the garage liased with AA on out behalf and had nothing but grief as did we. Eventually AA agreed to cover half the costs but would not cover all.I phoned AA for an explanation and was greeted but the worst form of customer service i have ever had. The bloke was extremely rude, patronising and didn't listen to me at all. He went on to say they wouldn't cover anything worn only totally broke so would therefore allow me and my 3 babies to drive round with an unsafe car or one that would cause us problems in the future. He was VERY VERY rude and not helpful at all. I WILL NEVER TAKE THIS WARRANTY AGAIN!!!!
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