Although I eventually had a repair paid for I was incorrectly advised and fairly abruptly upon the first two phone calls I made.My plan was replaced a couple of months later by a new plan with some clear differences. The person I spoke to did not know this until I pointed it out.The whole process is long winded and getting a repair from the so called repair agents in my area is a joke. Halfords simply can not complete suspension repairs!! All the I rung said it was not possible. I had to find my own repair agent and get them to deal with you. I had to pay them however before you gave me my money back. That process is too long winded and far too long.InI the end the repair was paid for hence the three stars bit other wise it would be two. Overly complicated with staff that appear to be using excuses before you have even got to what's wrong.
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