Having contested and had my appeal successful. (resulting in myself paying the initial £6 charge)I have been receiving letters from a debt collection agency to the current sum of £150After the first letter, I emailed apcoa and provided evidence of my appeal.They rejected that email and stated my appeal was rejected.. I can only assume without looking at the evidence.Today after trying to contact apcoa unsuccessfully.I decided to contact the debt recovery company instead, who were incredibly helpful and will hopefully be dealing with the matter with apcoa.Terrible customer service from apcoa. Possible breach of FCA principle 7 ( Not informing me or 3rd party debt recovery, of outcome of appeal)
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APCOA Parking AG is Europe's longest-established full service parking management company.