Chichester station - I missed two trains trying to park my car. This parking company seems to be set up purely to issue parking fines. There is a qr code that allows you one days parking. An app that when you try to download it the keyboard gets stuck over the continue button so you cannot complete registration and a phone line that took 40 minutes to answer. Then Gave me a completely different website that was not phone friendly. The guy on the phone (who was very nice) suggested I do it on my computer. but why should that be necessary?who has their computer in their car when they’re parking at train station? All in all I am appalled by the lack of focus on the customers who are paying their wages. In a world where apps and are very sophisticated this is like going back to the Stone Age. I feel absolutely appalled that whoever runs the stations has allowed these people anywhere near their parking facility. I will find other parking in future and I will shout from the rooftops how awful these people are.
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APCOA Parking AG is Europe's longest-established full service parking management company.
