I had an onboarding appointment with Apex Media Solutions this morning that lasted approximately 30 minutes. The first portion of the call (about 10 minutes) was spent explaining their voice search option, which was straightforward and reasonable.
The remainder of the call shifted into a sales pitch for SEO optimization services priced at over $4,500 for a 12-month commitment. I explained clearly and respectfully that I was not in a position to invest at this time. In response, the representative immediately reduced the price by half, which raised some concern about pricing transparency.
When I maintained my decision, the tone of the call changed significantly. The representative became confrontational and made statements such as, “What kind of business are you running here?” and “You called me to get on my schedule,” despite the fact that Apex Media Solutions initiated the original call regarding voice search services.
I understand that sales is part of business, but the pressure tactics and dismissive remarks were unprofessional and unnecessary. Based on this experience, I would advise other business owners to proceed with caution and be prepared for an aggressive sales approach.
WAO Services LLC
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Media Solutions of Nebraska is Omaha’s premier full-service digital marketing agency, proudly headquartered in the heart of Omaha, Nebraska. For years, Media Solutions of Nebraska has been the go-to marketing partner for small and medium-sized businesses throughout Omaha, Lincoln, Council Bluffs, Grand Island, Kearney, and every corner of Nebraska.
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