apfencing.co.uk

4.8
4.8 Based on 200 reviews

...

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Rachel Chinn
Emailed back and forth with Richard but communication wasn't the best so I phoned and promised call

Emailed back and forth with Richard but communication wasn't the best so I phoned and promised call backs etc but this didn't happen. The chat on the website is the best option I spoke with both Jamie and becky who where friendly. I did eventually get a quote after I emailed pictures etc and advised the last panel may have a nail in it and richard said it was fine agreed fitting day the Thursday but no one showed, contacted becky and where quick to apologise as Richard hadn't relayed the info to the fitters. They came the next day and fitted 2 panels but they needed tools as again they weren't even the right information. So they had to return to the branch. They came back later in the evening in there own personal vehicle with there own tools to finish the job. Stan went above board to get the job down before the light faded. Im very happy with the finished result and gave advice on my other fence for the future. The panels are quality and the fitters where amazing. Thank you 😊

5
Date of experience: Mar 27, 2026

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