We were three travelers who booked the “Secret Epirus” excursion, expecting a full river journey with Greek mythology, wildlife, and a proper guided boat experience. What we got instead was a completely misleading, uncomfortable, and at times unsafe trip.The trip's misleading description made it look like we were promised a full-day mythological boat ride from Ammoudia to Gliki. Instead, we spent over four hours on an unbearably hot bus, listening to a Danish guide who refused to switch to English despite repeated requests from us and several other passengers. We were handed the only Swedish translation and ended up helping other confused travelers. Important instructions were given only in Danish, and even the schedule was changed twice without a clear explanation. The trip said a Scandinavian language, but we expected the agents to at least ask how many spoke what, and or shift between languages, so everyone could understand. Like, why pay for a trip when you can't understand it?The “boat trip” we paid for lasted barely 25 minutes. The guide didn’t even join us, and the boat driver kept turning his back to the river to talk about obolos coins, which felt unsafe. When the short trip ended abruptly, we were left waiting by the bus with no guidance, suddenly surrounded by more passengers than before, adding to the confusion.The bus ride continued to be uncomfortable and frightening. At one point, the driver hit another car during a tight turn, then braked so hard the whole bus jolted. Thankfully, we had seatbelts on.Lunch was the only positive part. After that, we were herded toward the river with a very unclear explanation in Danish. Only at the river itself did we finally hear English again, where the guide emphasized that anyone late for the 15:00 departure would simply be left behind, which felt unnecessarily harsh.When we tried to address all this with the local Apollo representative, we were dismissed. They even changed their story about the boat trip length, first claiming it should have been 45–60 minutes, then backtracking to “around 30 minutes,” conveniently matching what we had reported.The entire experience was misleading and did not match the description we paid for. The Package Travel Act clearly states that misleading information can entitle travelers to compensation, and this excursion was nothing like what was advertised.We have tried to get any kind of compensation, but Apollo refuses, trying to bury us in their bureaucracy. Not even a heartfelt sorry could we get. We feel so dismissed and overlooked. I do not recommend that trip at all! Most of the day will be you sitting in a hot bus! This is the description of the trip. “Not far from Parga flows the Acheron River, also known as the Styx from Greek mythology. The myth says that this is where Achilles was dipped in the river by his mother to become immortal. The day begins with a boat trip from the village of Ammoudia and continues along the river, where you will hear more about the myths and the wildlife that is there. There is also the opportunity to see both turtles and beavers. At the village of Gliki, where the river Styx, now Acheron, begins, there is the opportunity to wade and follow the guide through the cool river water. The day ends with lunch by the river.”Not once did it say a 4 + hour bus drive with only a max 25-minute boat drive. Yeah, like heck we got a boat ride up the river. All it was was like half of those 25 minutes going up a bit, so we could see an empty nest, and then going back where we started. We had to wait for the boat too, because of a scheduling mistake. So we had to wait for at least half an hour, being too afraid to even leave the pier to buy something to drink because we could be left behind. Then after the abdrot boat ride, we had to wait for the damn bus even if it was there already. We got no information on when we were leaving, so once again, we had to just stand there waiting to not be left behind. Once again! DO NOT pick this one! IT absolutely is not worth 758 kr! Do yourself a favor and just rent a car, drive to the river yourself, and pay for that awesome lunch! And spend your time enjoying the space without fearing being left behind! The trip was so unorganized, too. So many people, and it felt like the agents didn't even know how to keep track of us or make sure we all were on board. I was so afraid of getting left behind because of this, and stressed so much. At least give us a number to call, or a wristband, or something so you know we are there. They didn't even check the bus or do a roll call at the end. Something bad could have happend!
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