This is what I've experienced using Apollo Flex+ For professional and friendly employees- BIG MINUS in terms of response time. This is especially important for time sensitive matters. In my case I started a cancellation process 5 days before the plane took off. This was still in the time frame where I could get 90% of my money back or else it would be 25%. In the latter case I would've gone on the trip anyway and I let them know that. So you can imagine the frustration of not knowing if your trip has been successfully cancelled as each day passes. By the time of writing this review my flight has taken off and I still haven't recieved the results of my cancellation. If this is reaches Apollo, stop cutting corners on where it counts. It can lead to an anxiety filled experience for your customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Apollo erbjuder resor till hela världen. Här kan du boka charter, flyg, hotell eller billiga sista minuten resor - Boka på apollo.se idag!
