Honestly, the WORST campervan experience ever! Three days before collection in Auckland, I emailed to reconfirm, but never received any response. Did a pre-checkin online two days before hand for a 10am pickup. Arrived at depot at 9.45am and didn't get to leave until 11.30am - SO unorganized! Eventually when the girl come to get us she said, "don't turn the van off for 1 hour because the battery is flat" - didn't give me much confidence, so I questioned it and she said, "well, this is your van, so .... ". I was absolutely dumbfounded. So, already 2 hours late for departure, I left and didn't turn the van off for 2.5 hrs - but when I did, it didn't start again. Called them and they said they would get AA Roadside out to jumpstart us - which was just ridiculous because we would be in the same situation once we got to our first destination. Finally after 5 hrs of back and forth, they sent someone out with a new battery, but refused to acknowledge there was an issue to begin with and it was apparently my fault for not keeping the van running (even though I had). Disgusting, absolutely disgusting experience
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Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
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