Feedback on Last Night’s Event at the Apollo Hotel Basingstoke. I attended an event at the Apollo last night, which included a three-course seated dinner. Unfortunately, the food was extremely disappointing. The starter appeared to have been left out for some time and was stale, while the main course arrived cold and was inedible, one mouthful and I left the plate.When hosting large-scale events and charging guests accordingly, it’s important to ensure the catering meets basic quality standards. The food was poorly executed.Upon arrival, we also found the ladies’ -toilets in an unacceptable condition, there was urine and tissue on the floor, stained toilets with faeces, and no toilet paper available. They also smelt very musty. This was before the event had even begun. It’s essential that facilities are checked and maintained before and throughout such events to ensure a clean and welcoming environment. Please do better and make improvements for future occasions. On a positive note, the service staff were excellent, friendly, attentive, and helpful throughout the event.
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