Spa, was cold, dated, smelt of stagnant water, grubby. Water freezing. Hotel could do with some money spent on it, dated, cold. People were complaining it was cold, and were told its on a timer ! Bar not open until 2 30pm, restaurant never opened, not even on valentines evening. Deluxe suite was ok but tatty furniture, nice size, but missed the touches which made it deluxe. Breakfast was a joke, disorganised, not enough food, the 2 staff didn't communicate with the customers as to when food was coming. Whole thing felt like it being run on a tight budget to the expense of customer comfort. Not enough staff. Needs serious renovations.
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