Following our previous hot tub being severely damaged by a mini tornado, David was the only person that was prepared to come out to assess the damage, even though our hot tub had been supplied elsewhere.Unlike other contractors involved in resolving the damage to our property David has been the only reliable person that we have dealt with. He arrived to inspect our damaged hot tub on the day and time that was agreed, he provided an in depth report for our insurers and dealt with the necessary paperwork for the insurers to approve the replacement of our damaged tub.At all times David had kept us informed on the status of delivery times etc and if we needed a question answered, we always received an answer, unlike every other contractor that we have had to deal with.David throughout the whole process has been exemplary providing information when required, advice and we have never felt pressured at any stage.I am a company owner and pride myself on delivering totally focussed customer service and it has been most refreshing to find that David delivers exactly the same.The Vortex Cobalt hot tub was installed by the installation team without any fuss and they deserve a mention as well, The initial experience of the tornado was traumatic to say the least, but David and his whole team have made this part of the process stress free and we are delighted with every aspect of the service we have received.Would I recommend Aqua Living ? Well I would recommend anyone that is looking for a hot tub or swim pool to contact David (wherever you may reside) if you want the absolute best advice, with no hard sell and a customer experience that is second to none, then contact in my opinion and experience, the best that there is, David at Aqua Living.David, we both thank you and your whole team for everything that you have done for us.All the best for the futureNigel & Carol
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Aqua Living is a retailer of hot tubs and swim spa's, offering installation, accessories and servicing. We are based in Kettering, Northamptonshire but can provide UK wide supply additional charges may apply for certain areas.
