We recently visited Aqualand in Tenerife, and overall, it was a good experience! The water park itself was fantastic, with plenty of thrilling slides and relaxing pools to enjoy. We had a lot of fun splashing around and soaking up the sun.However, I must share our disappointing experience with the dolphin pool encounter, which was meant to be the highlight of our visit. I was really looking forward to this once-in-a-lifetime experience, but unfortunately, it fell short of our expectations.I paid 150 euros for this encounter, and I was hoping for a joyful and memorable time with the dolphins. However, the trainer was extremely loud and, to be honest, quite rude. Instead of creating a friendly atmosphere, he dominated the session with his harsh instructions, making it feel more like a shouting match than an enjoyable encounter with these lovely creatures.During the session, we were touching the dolphins, and the trainer seemed unable to manage the group of seven people effectively. His shouting made it difficult to focus on the experience. At one point, he accused me of touching the dolphins' eyes, which I absolutely wasn’t doing. It was incredibly frustrating and added unnecessary stress to what should have been a delightful moment.Even after the chief trainer apologized on behalf of the trainer, the experience was tainted by his arrogance and rude behavior. I truly wanted this to be a joyful occasion, but his loud voice and dominance turned it into a disaster.In summary, while Aqualand itself is a fantastic water park, I cannot recommend the dolphin pool encounter. If you’re considering this experience, I suggest looking for alternatives or hoping for a different trainer. It’s a shame that such a beautiful opportunity was overshadowed by a negative interaction.
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