I've ordered from these folks probably five or six times now over the past year. Service has always been top notch. I have received everything I've asked for, so I have not dealt with needing customer service or fixing an order. So I can't review company on that basis.
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Aquarium Co-Op is a new way of doing aquatic business. By interacting with our customer base on a daily basis and staying involved in the hobby; we can stay current with our customers needs.