Bought 2 vampire crabs. One arrived dead the other arrived healthy. After submitting their DOA report and adding a few pictures the next day a very helpful and friendly member of staff replied back to me and offered me store credit or a full refund for the price of the DOA crab(no refund for shipping available). I chose the store credit and will be buying another crab hopeful it arrives like the healthy one I already recieved.(Shipping was fast and constantly up to date)
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