I had a very disappointing experience with this company and the product quality was subpar. We purchased sinks and a bathtub while building our new home, as they seemed high-quality on the website. Unfortunately, the bathtub broke just 10 days after installation, causing significant damage to our new home. Additionally, the sinks stain easily from regular soap and use, which is unacceptable for items at this price point. It's been over two years since the incident, and despite numerous follow-ups, the company has not resolved the issue. Their customer service has been extremely unresponsive, and we still haven't received a refund for the defective bathtub. We have been patient and gave them many chances to rectify the situation, but they have failed to do so, and we are now considering legal action. Based on our experience, we cannot recommend this company due to poor product quality and lack of accountability.
Claim your business profile now and gain access to all features and respond to customer reviews.
AQUATICA Plumbing Group Inc. is a renowned International bath ware manufacturer and designer. We specialize in the production of faux stone bath ware, which is synonymous to indulgence and comfort. Our bathroom pieces are acclaimed for their smoothly organic feel and uniquely sculptured lines.
Designed in Europe, crafted in America, our team of skilled and experienced designers, gives us the doorway to having a raw and original approach to bath ware. With impeccable performance in mind, AQUATICA’s bathtubs, hot tubs, outdoor spas, washbasins, showers and accessories have all been manufactured with only the best in components and materials. Using our one-of-a-kind, patented materials, AquateX, NeroX, and DurateX, in the production of all our pieces. Our varied selection of freestanding, built-in, jetted and air massage bathtubs are rigorously tested, so as to meet international standards.
Founded and established in 2003, AQUATICA was initially launched in Canada, but now expands on an International level. Our reliable shipping program is now available in all 50 American states, Canada, as well as Europe and the UK, delivering directly to your door.See more
