Update to review, November 10, 2025: I received the sink, but there were build issues. Customer service did respond after I provided feedback and a refund request on October 29. However, as of today (November 10), I have not received any further communication from the company. The sink's overall styling is excellent, but I rate the build quality a C- and customer service a D. If I could rate it lower, I would. There are other companies with better products and service for similar or better prices. I recommend potential buyers consider this before making a costly purchase. Original review: It's been over 6 weeks, and the sink I ordered is two weeks overdue. Despite sending two emails, using an automated chat, and leaving a voicemail, I've received no response from the company. It seems that after payment, addressing customer concerns and product delivery are optional. This is not the level of professionalism expected from a company charging high prices for a sink. My only option now is to file a claim with my card provider.
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AQUATICA Plumbing Group Inc. is a renowned International bath ware manufacturer and designer. We specialize in the production of faux stone bath ware, which is synonymous to indulgence and comfort. Our bathroom pieces are acclaimed for their smoothly organic feel and uniquely sculptured lines.
Designed in Europe, crafted in America, our team of skilled and experienced designers, gives us the doorway to having a raw and original approach to bath ware. With impeccable performance in mind, AQUATICA’s bathtubs, hot tubs, outdoor spas, washbasins, showers and accessories have all been manufactured with only the best in components and materials. Using our one-of-a-kind, patented materials, AquateX, NeroX, and DurateX, in the production of all our pieces. Our varied selection of freestanding, built-in, jetted and air massage bathtubs are rigorously tested, so as to meet international standards.
Founded and established in 2003, AQUATICA was initially launched in Canada, but now expands on an International level. Our reliable shipping program is now available in all 50 American states, Canada, as well as Europe and the UK, delivering directly to your door.See more
