I cannot praise my experience with the customer service representative enough, as he helped me resolve what I thought was an insurmountable issue. We have an older tub in our home with an overflow system that is no longer produced. I searched everywhere for a replacement but couldn't find one. I reached out to a representative who took it upon himself to assist me. He discovered that the part I needed was no longer in production but felt there might still be one in stock. He diligently searched and kept me updated on his progress until he found the last remaining replacement part I needed. This was not a high-priced item, and we had no prior relationship, yet he invested time and effort to help me. The part arrived, I installed it, and everything is back to normal. Not all representatives would show such determination and patience, and I am incredibly grateful for his assistance.
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AQUATICA Plumbing Group Inc. is a renowned International bath ware manufacturer and designer. We specialize in the production of faux stone bath ware, which is synonymous to indulgence and comfort. Our bathroom pieces are acclaimed for their smoothly organic feel and uniquely sculptured lines.
Designed in Europe, crafted in America, our team of skilled and experienced designers, gives us the doorway to having a raw and original approach to bath ware. With impeccable performance in mind, AQUATICA’s bathtubs, hot tubs, outdoor spas, washbasins, showers and accessories have all been manufactured with only the best in components and materials. Using our one-of-a-kind, patented materials, AquateX, NeroX, and DurateX, in the production of all our pieces. Our varied selection of freestanding, built-in, jetted and air massage bathtubs are rigorously tested, so as to meet international standards.
Founded and established in 2003, AQUATICA was initially launched in Canada, but now expands on an International level. Our reliable shipping program is now available in all 50 American states, Canada, as well as Europe and the UK, delivering directly to your door.See more
