Not impressed so far. I was told the sink I ordered for a client would ship in 2 days (which would have been yesterday). I tried chat with one of your customer service people, who tried to be helpful. He said someone in "fulfillment" would contact me in a few minutes with tracking info. That also didn't happen. No news, so I call your company twice, and no one answered in customer service. I left a Voicemail message. Then I dialed again hoping to reach someone in 'fulfillment.' Once again sent directly to Voicemail. That was about 6 hours ago, no reply. I'm going out of town at the end of next week and don't want to have the shipment show up when I'm not here. I have been a pro working in the field of Interior Architecture. I'm a repeat customer with companies that have great communication. Hopefully someone from AquaticaUSA will contact me in a day or two with information about his order.
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AQUATICA Plumbing Group Inc. is a renowned International bath ware manufacturer and designer. We specialize in the production of faux stone bath ware, which is synonymous to indulgence and comfort. Our bathroom pieces are acclaimed for their smoothly organic feel and uniquely sculptured lines.
Designed in Europe, crafted in America, our team of skilled and experienced designers, gives us the doorway to having a raw and original approach to bath ware. With impeccable performance in mind, AQUATICA’s bathtubs, hot tubs, outdoor spas, washbasins, showers and accessories have all been manufactured with only the best in components and materials. Using our one-of-a-kind, patented materials, AquateX, NeroX, and DurateX, in the production of all our pieces. Our varied selection of freestanding, built-in, jetted and air massage bathtubs are rigorously tested, so as to meet international standards.
Founded and established in 2003, AQUATICA was initially launched in Canada, but now expands on an International level. Our reliable shipping program is now available in all 50 American states, Canada, as well as Europe and the UK, delivering directly to your door.See more
