They have one person working for customer service, unsure how that works out. But terrible communication, so many hidden costs, and the slowest service ever. I've paid way more to get my item to me than I did for the actual thing (and I don't have it yet). I had to reach out to ask them why it's been at customs for days and only then did they send me a link to pay import fees. Do yourself a favour, use a different company!
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